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Privacy Policy

Last updated: 25 October 2026

This policy explains how Bumblehugs ("we", "us") collects, uses and protects your personal information when you visit www.bumblehugs.in or buy from us.

Information we collect

  • Details you give us: your name, email, phone number and delivery address when you place an order, create an account, subscribe or contact us.
  • Order details: what you buy and how you pay. We don't see or store your full card or bank details; payments are handled by our payment partners.
  • Usage details: device, browser and pages visited, collected through cookies to keep the site working and to understand how it's used.

How we use it

  • To process, deliver and support your orders, returns and refunds.
  • To send order updates by email, SMS or WhatsApp.
  • To send offers and news, only if you've agreed. You can unsubscribe anytime.
  • To prevent fraud and keep the site secure.
  • To improve our products and website.

Who we share it with Only the service providers needed to run the store: our e-commerce platform, payment partners, delivery partners, and email, SMS and WhatsApp services. They use your information only to provide their service to us. We also share information when the law requires it. We never sell your personal information.

Cookies We use cookies to keep your cart and sign-in working, remember your preferences and measure site traffic. You can block cookies in your browser, but some parts of the site may not work.

How long we keep it We keep your information while your account is active and as long as needed for orders, returns, accounting and legal requirements.

Your rights You can ask to see, correct or delete your personal information, or withdraw your consent to marketing. Email us and we'll respond within 30 days.

Children Our products are for children, but our website is meant for adults. We don't knowingly collect information from children.

Grievance Officer Pooja Joshi Bumblehugs, Spaze Corporate Park, Sector 70, Gurugram, Haryana 122101, India Email: bumblehugsindia@gmail.com · Phone: +91 95992 42140

Changes We may update this policy from time to time. The date at the top shows when it last changed.